The 2020 Employee Shout Outs from guest comments are in! Each year we track when a guest mentions SUN employees in their feedback, indicating great service received. In the pandemic era of social distancing and contactless service, much of the customer interaction gave way to safety protocols and guest expectations of enhanced cleanliness. Even so, our passionate staff were able to find moments of care and connection that impacted the guest experience.
Last year created many challenges for the hospitality industry but also presented great opportunities. In response to the COVID-19 pandemic, we are pleased to announce our entry into the commercial and residential cleaning space with our new division, Sun Services, and the promotion of Andrea Freeman and Andrew Fries to lead this new expansion.