International Housekeeping Week – Tribute to Our Unsung Heroes Of Housekeeping

International Housekeeping Week is celebrated each year in September to honor and recognize the dedication of hard working cleaning staff. Housekeepers are truly unsung heroes who work tirelessly to clean and disinfect in order to keep our communities safe. During the COVID-19 pandemic, cleanliness has never been more important with homeowners, businesses and major industries globally all ramping up their cleaning efforts. The pandemic has required housekeeping staff to change the way they work. They have increased the frequency of cleaning in many areas and embraced new tools such as electrostatic sprayers and personal protective equipment. We are so grateful for the dedication and determination of our staff who play an important role in reducing the spread of illness. We applaud the efforts of everyone who is living out what it means to put the interest of others first.

Thank you our unsung Heroes of Housekeeping for looking after us all and thank you for your critical contributions to keeping us safe.

SUN Client, Park City Park Plaza Resort, Wins 2020 Tripadvisor Travelers’ Choice Award

SUN is thrilled to announce that our client, Ramada by Wyndham Park City Park Plaza Resort, is a 2020 Tripadvisor Travelers’ Choice Winner. This year has been a challenging year for the travel and hospitality industry and so it brings us the greatest pleasure to celebrate our partners’ achievement.

Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently receive great traveler reviews, placing them in the top 10% of hospitality businesses worldwide.

Benefits of Recurring Cleaning

 

Did you know?

  • People consider cleanliness as a top priority when deciding whether they want to return to a business or visit a home.
  • A reduction in the number of germs, bacteria, and dust floating around means a healthier environment for everyone.
  • Cleanliness can help prevent or reduce the occurrence of slips, trips, and falls.
  • Cluttered spaces, dirty bathrooms, and unkempt areas can increase stress and anxiety levels.

Clearly, cleanliness is key. Here are 8 benefits of a recurring cleaning service for your home or commercial space:

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SUN Providing Food And Assistance To Furloughed Employees During Coronavirus

At SUN we consider ourselves family and we take care of our family. The hospitality industry has been hit hard by Coronavirus (COVID-19) and we’ve seen many resort operations close their doors as a result. The impact to the industry and its staff has been dramatic. We know our employees have fallen on hard times and it’s our job to do our part in supporting them.

Our teams in Myrtle Beach, South Carolina, Kissimmee, Florida and Wisconsin Dells, Wisconsin have set up Food Pantries for employees who need a little extra help. Myrtle Beach Directors have collected food donations and set up mobile distribution sites to serve our Grand Strand employees. Resort managers from all departments at Tamarack in Wisconsin Dells pitched in together to bring food to employees and J1 students.

Our teams at Vacation Villas at Fantasy World and Vacation Villas II along with Festiva Orlando Resort have set up a Food Pantry with donations from Festiva and a local Panera Bread.  Employees set up appointments with their manager to receive basic food and paper products. An Employee Assistance Computer Terminal has also been set up for staff to come and get help submitting their unemployment claims.

SUN is planning to re-hire all of our furloughed off staff when resorts are given the green light to re-open.

 

 

 

A Message from our President: SUN’s Commitment to Cleanliness and Safety

To Our Customers and Partners:

As a trusted partner in the hospitality industry and cleaning professionals for over 15 years, SUN is committed to the health and safety of our teams, guests, and communities. Although, we take great pride in our already high standards of cleanliness, the Coronavirus (COVID-19) pandemic has presented a shift in focus to address new changes in behavior and along with enhanced cleaning expectations as the ‘New Normal’. SUN is ready and capable to adapt in this new environment.

In the time of crisis, information and communication are critical. We continue to monitor the Coronavirus (COVID-19) situation daily for up-to-date and accurate information by the Center for Disease Control and Prevention (CDC), World Health Organization (WHO), and localities where we work. As the coronavirus situation evolved quickly back in March, SUN was proactive in distributing information and taking steps to protect our staff and partners. We will continue to evolve and update our communications with relevant guidance from the CDC and WHO.

Taking Care of Our SUN Family

While our offices remained open to support our clients and staff, we were deeply saddened when some resorts were forced to close their doors, even if only temporarily. The impact to the hospitality industry and its employees is felt far and wide. At SUN, we consider ourselves family and we try to take care of our family. Several of our teams and partners have been working side by side to successfully organize and manage Food Pantries and mobile food distribution sites for employees needing some extra support. This has been a huge success in helping our most vulnerable through this difficult time. We Are SUN, We Are One.

With resorts closed and much of our workforce furloughed, SUN established a two-way mobile text platform for employees to contact with questions or concerns. Weekly digital ‘check-ins’ with staff helped keep them informed, engaged and supported. We have remained in daily contact with site Directors and I couldn’t be prouder of their efforts to support our clients’ and staff’s needs.

What You Can Expect from SUN Moving Forward

As we move toward this New Normal phase, our focus is on safeguarding the health of staff and guests. We are implementing workplace safety protocols for employees returning to work through additional communications, training and signage. Some additional measures include monitoring employee health through daily temperature checks, staggered shift times, providing Personal protection equipment (PPE), adhering to social distancing guidelines, and as always encouraging employees to practice good personal hygiene and stay home if they are sick.

As reassurance and peace of mind, SUN is assessing and building upon our already stringent cleaning and laundry protocols so guests and employees feel safe while on the property. We’ve been working closely with our suppliers to procure additional supplies and equipment to support our enhanced cleaning processes.

We remain committed to helping our partners and communities to ensure a safe and healthy environment for all.

We are all in this together.

Sincerely,

David Fries

President & COO

DOING GOOD – Orange Beach, Alabama Team Gives To Homeless

The team at Orange Beach, Alabama partnered with CRM and Festiva to collect and donate to a local homeless shelter this holiday season. Christy Tucker, Director of Housekeeping, organized the month long donation drive for the Alfred-Washburn Center, in Pensacola, Florida.

The AWC is a ministry of the society of St. Vincent de Paul providing food, showers, laundry facilities, clothing and ID cards to those in need within the community. Services are free of charge and available to all who seek help at the AWC.

Thank you to all who participated in the donation drive!

SUN Clients Earn 2019 TripAdvisor Certificate of Excellence

SUN is thrilled to announce that three of our Festiva clients The Cabins at Green Mountain in Branson, Missouri, Church Street Inn in Charleston, South Carolina, and Palm Beach Resort in Orange Beach, Alabama have received the 2019 TripAdvisor Certificate of Excellence.

The Certificate of Excellence honors hospitality businesses that deliver consistently great service across the world. This designation is presented to approximately 10% of total businesses on TripAdvisor that have consistently achieved great reviews over the past year.

SUN Attends 2019 Zealandia Leadership Conference

Members of SUN’s management recently attended the 2019 Zealandia Leadership Conference on October 8-11 in Greenville, South Carolina.
The leadership conference brings together the top 100 leaders from Zealandia’s partner companies and resorts for a few days of networking, team building and leadership training. To kick off the conference, SUN sponsored the Welcome Reception. Additionally, David FriesPresident/COO, spoke about green product implementation, strategic action plans and our core mission of delivering Hospitality.
SUN attendees included David Fries (President/COO), Steve Zurawski (Senior VP), Chad Womack (Region VP), Daniel Hernandez (Region VP), Ty Reuber (VP Sales & QA), Suzanne Johnson (Executive Assistant).

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