SUN Welcomes Regional Vice President Tim Donley

Tim Donley joins SUN’s executive management team as Regional Vice President Operations for the Outlying Region.

A seasoned hospitality veteran with more than 40 years in the business, Tim has vast experience in operations and relationship management. Tim has held multiple positions in the hospitality industry including positions as Executive Housekeeper, Rooms Division Manager, General Manager, Corporate Director of Rooms Operations, and for the past 25+ years served as Vice President of Operations for several Hotel Management companies. Tim’s leadership approach focuses on engaging communication and hands-on training to team members.

“We’re always on stage, it’s how you perform when you think no one is paying attention that influences others in either a positive or negative way. As the great John Lennon said, “life is what happens when you’re busy making other plans”. Enjoy the journey.”, states Tim.

A Michigan State University Hospitality/Hotel graduate, Tim is a devoted Spartan football and basketball fan. He enjoys music, movies, working out, and traveling with his wife of 45 years. Tim is a loving father to two grown daughters and a son, he also enjoys two grandsons and is expecting a third.

 

SUN Welcomes Yvette Dehoyos as Staffing Coordinator

We are thrilled to welcome Yvette Dehoyos as the Staffing Coordinator at SUN Corporate. She will assist with staffing needs through recruitment, interviewing and on-boarding.
Yvette brings nine years of Human Resources experience working for the military and for Amazon. An Army veteran, she has traveled extensively in the United States and overseas and educated herself in a variety of disciplines from the culinary arts to Military Police to Human Resources. After receiving her degree from culinary school, she managed a bakery and worked as a Sous Chef. She is also trained in the medical field as an EMT and is certified as a Clinical Medical Assistant, Phlebotomist and Basic Life Support.
“Human Resources encompasses all I have trained for, what’s more rewarding than offering someone an opportunity to keep their family fed, housed, happy and in good health. I can’t think of anything. That’s why I feel very grateful and honored that Sun Hospitality has offered me the opportunity to join their thriving team and what I already see as a wonderful place of business, with a welcoming and cohesive atmosphere. I look forward to helping in its already flourishing success.”
If you’re interested in joining the SUN family, contact Yvette today at ydehoyos@sunhospitality.com or 843-979-4786! She’d love to chat with you about available opportunities!

Andrea Freeman Promoted to Regional VP Operations

SUN is pleased to announce the promotion of Andrea Freeman to Regional Vice President Operations. In her new role she will manage the housekeeping operations of the Carolina’s Region and area Directors.

Andrea has grown into an outstanding leader at SUN who is passionate about people, service and building key relationships. Andrea started her career at SUN in 2003 as the Assistant Director at Ellington at Wachesaw East in Murrells Inlet, SC. As she steadily honed leadership skills, she was promoted to Director in 2015. During her tenure, Andrea managed several resort properties simultaneously along the Grand Strand, including Ellington, Sandpebble Beach Resort, Blue Water Resort, Sea Mystique Resort, and Travel Advantage Network. She is a key contributor to the success and growth of SUN leadership, often traveling and mentoring new Directors. In late 2020 Andrea was promoted again to Area Manager where she helped launch the new Sun Services division for the commercial and residential market.

“Andrea has been a responsible, highly regarded leader in our organization for quite some time. This promotion is well-deserved and we look forward to her heightened contributions,” stated David Fries, President & COO.

2020 Employee Shout Out Winners

The 2020 Employee Shout Outs from guest comments are in! Each year we track when a guest mentions SUN employees in their feedback, indicating great service received. In the pandemic era of social distancing and contactless service, much of the customer interaction gave way to safety protocols and guest expectations of enhanced cleanliness. Even so, our passionate staff were able to find moments of care and connection that impacted the guest experience.

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SUN Launches ‘Sun Services’ Cleaning Division, Promotes Andrea Freeman and Andrew Fries

Last year created many challenges for the hospitality industry but also presented great opportunities. In response to the COVID-19 pandemic, we are pleased to announce our entry into the commercial and residential cleaning space with our new division, Sun Services, and the promotion of Andrea Freeman and Andrew Fries to lead this new expansion.

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Benefits of Recurring Cleaning

 

Did you know?

  • People consider cleanliness as a top priority when deciding whether they want to return to a business or visit a home.
  • A reduction in the number of germs, bacteria, and dust floating around means a healthier environment for everyone.
  • Cleanliness can help prevent or reduce the occurrence of slips, trips, and falls.
  • Cluttered spaces, dirty bathrooms, and unkempt areas can increase stress and anxiety levels.

Clearly, cleanliness is key. Here are 8 benefits of a recurring cleaning service for your home or commercial space:

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A Message from our President: SUN’s Commitment to Cleanliness and Safety

To Our Customers and Partners:

As a trusted partner in the hospitality industry and cleaning professionals for over 15 years, SUN is committed to the health and safety of our teams, guests, and communities. Although, we take great pride in our already high standards of cleanliness, the Coronavirus (COVID-19) pandemic has presented a shift in focus to address new changes in behavior and along with enhanced cleaning expectations as the ‘New Normal’. SUN is ready and capable to adapt in this new environment.

In the time of crisis, information and communication are critical. We continue to monitor the Coronavirus (COVID-19) situation daily for up-to-date and accurate information by the Center for Disease Control and Prevention (CDC), World Health Organization (WHO), and localities where we work. As the coronavirus situation evolved quickly back in March, SUN was proactive in distributing information and taking steps to protect our staff and partners. We will continue to evolve and update our communications with relevant guidance from the CDC and WHO.

Taking Care of Our SUN Family

While our offices remained open to support our clients and staff, we were deeply saddened when some resorts were forced to close their doors, even if only temporarily. The impact to the hospitality industry and its employees is felt far and wide. At SUN, we consider ourselves family and we try to take care of our family. Several of our teams and partners have been working side by side to successfully organize and manage Food Pantries and mobile food distribution sites for employees needing some extra support. This has been a huge success in helping our most vulnerable through this difficult time. We Are SUN, We Are One.

With resorts closed and much of our workforce furloughed, SUN established a two-way mobile text platform for employees to contact with questions or concerns. Weekly digital ‘check-ins’ with staff helped keep them informed, engaged and supported. We have remained in daily contact with site Directors and I couldn’t be prouder of their efforts to support our clients’ and staff’s needs.

What You Can Expect from SUN Moving Forward

As we move toward this New Normal phase, our focus is on safeguarding the health of staff and guests. We are implementing workplace safety protocols for employees returning to work through additional communications, training and signage. Some additional measures include monitoring employee health through daily temperature checks, staggered shift times, providing Personal protection equipment (PPE), adhering to social distancing guidelines, and as always encouraging employees to practice good personal hygiene and stay home if they are sick.

As reassurance and peace of mind, SUN is assessing and building upon our already stringent cleaning and laundry protocols so guests and employees feel safe while on the property. We’ve been working closely with our suppliers to procure additional supplies and equipment to support our enhanced cleaning processes.

We remain committed to helping our partners and communities to ensure a safe and healthy environment for all.

We are all in this together.

Sincerely,

David Fries

President & COO

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