The 2020 Employee Shout Outs from guest comments are in! Each year we track when a guest mentions SUN employees in their feedback, indicating great service received. In the pandemic era of social distancing and contactless service, much of the customer interaction gave way to safety protocols and guest expectations of enhanced cleanliness. Even so, our passionate staff were able to find moments of care and connection that impacted the guest experience.
Winners of the 2020 Employee Shout Outs by region:
- Top Resorts in region and also company wide were Peppertree Ocean Club and SeaGlass Tower.
- Top Employees tied with the most Shout Outs were Yonnie Baldwin at Church Street Inn, Marcus Briscoe at Lodge Alley Inn, and Krystal Milton at Sandpebble Beach Club.
- Top Resorts were Coconut Palms II and The Shores Resort.
- Top Employee with the most Shout Outs was Patty Sterman at Coconut Palms II.
- Top Resorts were Tamarack, Hot Springs Village and South Cape Resort.
- Top Employee with the most Shout Outs was Andraya Cullum at Hot Springs Village.
Congratulations to everyone for supporting SUN’s mission of Hospitality!